Yes — Growth and Scale plans include a 14-day free trial, no credit card required. You can also start on the free Starter plan and upgrade at any time.
We count active users — anyone who has logged in or had an access request processed in the last 30 days. Deactivated users and service accounts don't count.
Yes, you can upgrade or downgrade at any time. Upgrades take effect immediately. Downgrades take effect at the next billing cycle.